Hennepin Healthcare recently became an Adopter of the Healthcare Financial Management Association’s PATIENT FINANCIAL COMMUNICATIONS BEST PRACTICES®. As a Best Practices Adopter, Hennepin Healthcare demonstrated that it follows nearly 100 best practices covering all aspects of financial interactions that take place in a variety of care settings.

“We’ve always made it a priority to treat patients with respect and compassion, and that includes during financial conversations,” explains Derrick Hollings, Chief Financial Officer at Hennepin Healthcare. “In a time when patients are paying more out-of-pocket for their health care, attention to these conversations have never been more important. We have taken many steps to ensure that our processes carefully incorporate our mission and values, and this recognition confirms our work.” Continue reading “Hennepin Healthcare becomes Adopter of Best Practices in Patient Financial Communications”