Hennepin Healthcare names Chief People and Culture Officer

Tonya Jackman Hampton

Tonya Jackman Hampton, Ed.D., MBA, has joined the leadership team at Hennepin Healthcare as the new Chief People and Culture Officer (CPCO). In this role, she oversees all human resources functions, including HR shared services, Talent Acquisition, Organizational Development and Employee Engagement, Compensation, Labor Relations, HR Operations and Diversity and Inclusion.

“We are excited to have Tonya join our leadership team at this pivotal time as our health system meets the needs of our workforce, while caring for our community during this global pandemic,” said Jennifer DeCubellis, CEO. “She brings a rich background and energy to the critical work we have in front of us to develop and support a world class workplace and sharpen our strategic focus on diversity, inclusion, and engagement across our system.” 

Over the past 25 years, Tonya has led in global and national companies within the Human Resources operations of HealthPartners, Planned Parenthood, and Medtronic, as well as many other organizations. She founded and is now an Adviser for Sequel Consulting Group and was the Managing Principal for an award-winning woman owned firm – Cook Ross, focusing on transforming organizations into inclusive, diverse, equitable and accessible cultures by implementing strategies through organization development practices.

Tonya earned a Doctor of Education in Organization Development and an MBA in Human Resources Management from the University of St. Thomas. She has a B.A. in Political Science/Pre-Law from Clark Atlanta University. She is currently a broad of trustee for The Minneapolis Foundation, African American Breast Cancer Alliance, and Co-Chair for the Twin Cities Diversity and Inclusion Roundtable. She previously served on numerous other community boards and committees including the Bridge for Youth and as president of the National African American Association for HR Professionals MN/Twin Cities Chapter. She is a member of The Links Organization and Delta Sigma Theta Sorority, Inc. – two international and community based organizations.  

About Hennepin Healthcare

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics in Minneapolis and across Hennepin County. The clinic system features a large outpatient Clinic & Specialty Center in downtown Minneapolis and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care and hospice, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. 

Hennepin Healthcare takes a pulse of the pandemic

COVID-19’s rapid arrival in Minnesota in March 2020 created myriad changes across the community – and a snapshot of that impact is now available in a report from Hennepin Healthcare.  

A collaboration for quality improvement between Hennepin Healthcare and Hennepin Healthcare Research Institute (HHRI) emerged to design and collect a phone-based survey between May 11 and June 12, 2020.

“This survey, in the midst of a novel pandemic, offers us a unique, real-time view of what our community was experiencing,” explains Kate Diaz Vickery, MD, MSc, Co-Director of the Health, Homelessness and Criminal Justice Lab at HHRI. “Our goal was to assess the needs of our primary care patients – especially those at highest risk of poor outcomes – and generate discussion about addressing concerns.” 

“We believe that this report shares the ‘pulse’ of the community during a time of uncertainty that will lead to positive work at both ends: the care for COVID and Basic Needs at the same time, as this is, in reality, a syndemic: two pandemics at one: the viral and the health inequities,”  said Maria Veronica Svetaz, MD, MPH, Medical Director of Aqui Para Ti/Here For You, an Eliminating Health Disparities Initiative/MDH Grantee, who was also on the project’s committee.

Nearly 400 adult primary care patients reflected on their experiences with the arrival of COVID-19 and its resulting social and economic impacts.

Key findings include:

  • 35% of respondents worried about affording food. Spanish speaking (58%) and Black patients (42%) were disproportionately food insecure
  • 14% reported being homeless at the time of the survey and 32% were worried about being able to pay their rent/mortgage or other housing costs. Non-English speakers were the most likely to report worry about paying housing costs, with 53% of Spanish speakers and 62% of Somali speakers reporting concerns.  
  • The majority of respondents reported access to internet-connected smartphones (89%) and email (81%). Patients varied in their access to an internet-connected computer (57%), and 1 in 4 expressed challenges paying their phone bill (26%).
  • Respondents were generally willing to use video visits (72%).  Qualitative feedback from patients indicated that many would need support to learn how to use necessary technologies. 

The entire report is available at www.hennepinhealthcare.org/basicneedssurvey.