A motor vehicle collision (MVC) on a snowy rural highway or a remote farm accident. A hostile scene, unsafe for ambulance personnel to enter. A violent and out-of-control individual who may be sick, intoxicated, or in autistic crisis. A call to a private residence for a cardiac arrest or a call to a nursing home for a person who has shortness of breath. Who responds? Law Enforcement Officers (LEO’s) are often first on the scene to a wide range of 911 calls, particularly in communities where they are designated First Responders. They respond to medical and behavioral emergencies in public and private settings, from residences, nursing homes, and schools to crime scenes and other challenging and potentially hostile environments that may be too hazardous for Emergency Medical Services (EMS) personnel to immediately access. Special training is needed and EMS Education at HCMC has responded with a unique program, Tactical Emergency Medicine Peace Officer (TEMPO)™, specifically designed for law enforcement personnel.
Hennepin EMS Dispatcher Tom Polzin and Minneapolis 911 Operator Lori Patrick will be joining 9-year-old Rodrigo Sanchez Sosa of Minneapolis in receiving the “Local 9-1-1 Heroes Award” from the National 911 for Kids Program; in conjunction with the Association of Public Safety Communications Officials (APCO) International Convention on August 20 at 6:00 pm.
On May 5, 2012, Sosa’s baby sister was unconscious from a prolonged seizure, so he called 911. Lori Patrick received the call, and recognizing the severity of the emergency, transferred it to Hennepin EMS Dispatcher Tom Polzin. Thanks to the calm, composed way Sosa described his sister’s symptoms, Polzin was quickly able to assess the situation and send the ambulance. He then remained on the phone with Sosa until emergency responders arrived. Continue reading “EMS dispatcher helps 9-year-old 911 caller get emergency care for his baby sister”