MyChart E-Visits are here!

e-visits-iocNo time to go to the clinic? MyChart E-Visits are a convenient option!

Hennepin County Medical Center (HCMC) is now offering a new feature within its MyChart patient portal to make it more convenient for patients and families with uncomplicated medical histories to get care for some common, non-emergent conditions.

An E-Visit is online medical advice and treatment with an HCMC provider – now available 7 days a week (Monday through Friday from 9 AM to 5:30 PM and weekends from 10 AM to 5:30 PM). Cough/colds, allergies, diarrhea, heartburn, red eye, sinus problems, urinary problems and vaginal discharge/irritation are some of the non-emergent conditions that can be treated by a provider via E-Visit.

To sign up for the E-Visit, the patient must:

  • Have been seen at HCMC within the past 3 years
  • Not have been seen at HCMC for the same condition or symptoms within 7 days of the E-Visit
  • Be at least 18 months old
  • Not be pregnant or breast-feeding

E-Visits can be requested through HCMC’s MyChart system. For more information, go to hcmc.org and take the E-Visit link.

 

Online bill pay now available for HCMC patients

Paying an HCMC bill has never been easier or more convenient. A new payment window is open in HCMC’s Blue 1 Lobby to give patients the option to make a payment in person, and now HCMC is announcing that patients also have the option to pay their bill online! The free, secure bill payment portal can be accessed 24/7 through HCMC’s public website, www.hcmc.org.

How it works
After receiving an HCMC bill by mail, patients have the option to navigate to the online portal and submit their payment electronically. A “Pay Your Bill Online” button is located on the bottom right of the hcmc.org homepage. Patients simply select the correct type of bill they wish to pay (“HCMC” or “Physicians of HCMC”) and enter the account number found on the paper bill they received. They are then asked to provide contact information and payment account information to pay by Visa, MasterCard, Discover, American Express, or e-check (direct from bank account). No usernames or passwords are required. A receipt confirming payment is sent to the patient’s email address. Patients may also pay their bill by mail or over the telephone, in addition to the recently added online and in-person payment options.